Terms & Conditions – Ellora Ethnics
Welcome to Ellora Ethnics! By accessing or using our website (www.elloraethnics.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any orders.
1. General Information
- Ellora Ethnics is an online store offering ethnic wear including sarees, kurtis, lehengas, and more.
- By using this website, you accept all terms, policies, and practices described here.
2. Product Information
- We strive to display our products as accurately as possible. However, slight variations in color, embroidery, or design may occur due to screen resolution and handcrafted nature.
- All prices are listed in INR and are subject to change without notice.
3. Orders
- Orders will be processed only after full payment is received.
- You will receive a confirmation email once your order is placed.
- Ellora Ethnics reserves the right to cancel or refuse any order due to product unavailability, pricing error, or suspected fraudulent activity.
4. Shipping & Delivery
- We aim to dispatch orders within 3–5 business days.
- Delivery times may vary depending on your location and courier partner.
- You will receive tracking details via email or SMS once your order is shipped.
5. Returns & Exchanges
- We accept returns or exchanges only if the product is damaged or defective upon delivery.
- Customers must notify us within 2 days of receiving the item.
- The item must be unused, with original tags and packaging.
- Custom-made or altered items are non-returnable.
6. Cancellations
- Orders can be canceled only before dispatch.
- Once shipped, orders cannot be canceled or modified.
7. Intellectual Property
- All content including images, designs, text, logos, and graphics are the property of Ellora Ethnics.
- Unauthorized use or reproduction is strictly prohibited.
8. Privacy
- We respect your privacy. All personal information shared during purchase is kept secure and confidential. Please refer to our [Privacy Policy] for more details.
9. Governing Law
- These terms are governed by the laws of India. Any disputes will be handled under the jurisdiction of Nashik, Maharashtra courts.
10. Contact Us
If you have any questions, feel free to contact us at:
📧 elloraethnics@gmail.com
📞 +91-9850767856
